IT/Help Desk Support Engineer jobs in Lahore Munch

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IT/Help Desk Support Engineer jobs in Lahore Munch

MUNCH: ON is a food technology company that offers a variety of delicious meals and food options at a fraction of the price and with no delivery fees. With its headquarters in the UAE, MUNCH: ON has gone global with offices in Pakistan, Saudi Arabia, and Egypt. It has been named one of the 50 Hottest Tech Companies in the World and expanded its offering from corporate lunch to all meals across offices and homes as well.

IT/Help Desk Support Engineer

Responsibilities:

• Configuring, troubleshooting computer hardware, software, systems, networks, printers, and scanners. These can be in-house networks or cloud Networks.

• Responding in a timely manner to service issues and requests • Provide remote support to end-users in all aspects of a functional corporate network including Microsoft Windows, Network connectivity, Wi-Fi connectivity, Printing, Mobile Device Management, Office 365, Azure, AWS, etc.

• Diagnose, troubleshoot, and resolve issues by politely questioning customers about the issues they are facing. • Provide administration and end-user support for Office 365 / G-suite. Perform administration and maintenance of production servers and workstations.

• Perform administration and maintenance of network devices like switches, firewalls, access points, etc.

• Perform installation and maintenance of Threat management systems like Antivirus, Content management, UTM devices. • Monitor Data backup and recovery operations.

MUNCH: ON focuses on Mobile, Food and Beverages, Technology, and Food Tech. Their company has offices in Dubai. They have a mid-size team that’s between 51-200 employees. To date, MUNCH: ON has raised $6M of funding; their latest round was closed in February 2019.